Support Team Administrator

Kelly Group is on the lookout for exceptional talent to join our Welfare and Support Team as an Administrator. If you're passionate about helping people and thrive in a supportive environment, we want to hear from you!

What You’ll Be Doing:

• Support Our Field Operatives: Receive inbound calls and offer a listening ear for personal issues, pay queries, and general wellbeing concerns.

• Problem Solver: Investigate issues thoroughly and work with the management team to resolve them swiftly.

• Wellbeing Champion: Make outbound calls to check in on engineers, ensuring their journey is smooth and supported.

• Be the Backbone of Communication: Provide timely feedback and keep engineers updated throughout the process.

Skills & Experience:

While admin experience is preferred, it’s not essential! If you're:

• Organised: You’ll plan ahead, highlight potential problems early, and keep things running smoothly.

• People-Focused: Excellent interpersonal skills to engage with a variety of personalities and handle conflict with ease.

• Team-Oriented: You’ll thrive in a collaborative environment, working together to achieve team goals.

• Clear Communicator: Strong written and verbal communication skills to keep everyone informed.

• Proactive: You’ll take ownership of tasks, keep the bigger picture in mind, and see projects through to completion.

Why Kelly Group?

• Competitive Salary (PAYE)

• 20 Days’ Holiday + Statutory Bank Holidays

• Company Pension Scheme

• Cycle to Work Scheme

• Employee Discount Scheme

• Excellent Career Growth Opportunities – We believe in developing our people.

• Comprehensive Training to ensure you’re equipped for success!